About Handling Inquiries over the 12/29 to 1/4

2023-12-21
Notes

We would like to inform you of our holiday schedule for the year-end and New Year holidays.

We will respond to all inquiries received between 12/29/2023(JST) and 01/04/2024(JST) in order from 01/05/2024(JST) onward.

Japan has a long holiday season and customer support is expected to be mixed during the beginning of the year.

Therefore, we appreciate your understanding that it may take several days for us to respond to inquiries received during the holiday season.

In addition, orders placed by 12/27/2023 (JST) for in-stock items will be shipped by the end of the year.Orders placed on or after the 28th will be shipped on or after 01/05/2024(JST).

Thank you for your understanding.